How Can We Help?
Find answers, documentation, and ways to reach our team.
Getting Started Guide
New to Chart GEX? Learn how to set up your dashboard, configure alerts, and interpret key metrics.
Documentation
Comprehensive reference for all features, data fields, API endpoints, and configuration options.
Email Support
Send us a detailed message at support@chartgex.com. We typically respond within 24 hours.
Common Questions
How do I reset my password?
Click 'Forgot password?' on the login page and enter your email address. You'll receive a password reset link within a few minutes.
How do I cancel my subscription?
Go to your account settings and click 'Manage Subscription.' You can cancel at any time and retain access through the end of your billing period.
What browsers are supported?
Chart GEX works best on the latest versions of Chrome, Firefox, Safari, and Edge. We recommend Chrome for the best experience.
Is there a mobile app?
Our web platform is fully responsive and works great on mobile browsers. A dedicated mobile app is on our roadmap.